SohoSmart AU is the umbrella brand behind four practical, people-first services built for small Australian businesses — from dedicated virtual staff to cloud phones, on-hold audio, and the Philippine team behind it all.
Each brand focuses on a specific challenge Australian small businesses face. Together they cover your people, your phones, and your professional presence.
Smart Online Staff
smartonlinestaff.com.au
Dedicated, full-time virtual assistants based in the Philippines, working exclusively for your business. From admin and bookkeeping to customer service and more — properly matched, fully managed, and working your hours.
Smart On Hold
smartonhold.com.au
Professional on-hold messaging and audio branding for your phone system. Keep callers informed and engaged while they wait — with custom scripts, professional voice talent, and background music, all handled for you.
Smart Cloud Phone
smartcloudphone.com.au
Cloud-based phone systems designed for flexible, modern Australian businesses. Whether you are a sole trader or a growing team, get a professional phone setup that works from anywhere — no hardware headaches.
SohoSmart PH
sohosmart.ph
Our Philippine operations hub based in Cebu City — the engine behind our staffing capability. SohoSmart PH manages the recruitment, onboarding, HR, and day-to-day wellbeing of the virtual staff who work with our Australian clients.
SOHO stands for Small Office / Home Office — and that is exactly who we are here for. SohoSmart AU is a Brisbane-based group of complementary businesses, united under one brand with one focus: helping Australian small business owners reclaim their time and grow with confidence.
Whether you need a dedicated full-time virtual assistant, a professional cloud phone system, engaging on-hold messaging, or simply want to understand what is happening behind the scenes in Cebu — our four brands work together to support the full operating needs of a lean, modern business.
As a highly experienced Conveyor Technician, I needed support with admin, payroll, invoicing, and bookkeeping so I could focus on my work. Smart Online Staff provided exactly that. My VA, Cristine, handles my day-to-day operations efficiently, saving me time and money. Since starting with SOHO, I’ve grown from a one-man operation to a team of three with a solid client base.
